Friday, January 20, 2012

J. Franklin Jameson Archival Advocacy Award

An archival advocacy award - the perfect SAA award for the Reference, Access and Outreach Section!

Established in 1989, this award honors an individual, institution, or organization that promotes greater public awareness, appreciation, or support of archival activities or programs. Note that nominees must be from outside the archives profession. Individuals directly involved in archival work, either as paid or volunteer staff, or institutions or organizations directly responsible for an archival program are not eligible for this award.

The individual's or institution’s contributions may take the form of:


  • advocacy,

  • publicity,

  • legislation,

  • financial support,

  • or a similar action that fosters archival work or raises public consciousness of the importance of archival work.
Contributions should have broad, long-term impact at the regional level or beyond. Up to three awards may be given each year.

This award is named in honor of historian J. Franklin Jameson, who labored for more than 25 years to establish the U.S. National Archives.
For more details, see the SAA Awards Competition webpage, which includes the nomination form, and the J. Franklin Jameson Archival Advocacy Award page (includes list of previous winners) in the SAA Handbook.

All nominations shall be submitted to SAA by February 28 of each year. Send 6 copies of the completed form (including an documentation) to:

J. Franklin Jameson Archival Advocacy Award Subcommitte
Society of American Archivists
17 North State Street, Suite 1425
Chicago IL 60602-4061

Questions? Contact the Chair of the J. Franklin Jameson Archival Advocacy Award Subcommittee, which this year is Lynn Eaton of Duke University.

Thursday, September 1, 2011

RAO Internships - 2011-2012

The Reference, Access, and Outreach Section (RAO) of the Society of American Archivists seeks volunteers for at least one unpaid section internship for 2011-2012. The intent is to provide an opportunity for current graduate students, or archivists with less than three years experience in the profession, to be actively involved in and observe the activities of a section. The intern's responsibilities will be based on the number of qualified applicants who apply, the interests and needs of the intern, and the needs and initiatives of the section. The intern will serve from the time of selection through the 2012 SAA Annual Meeting (attendance at the 2012 Annual Meeting is not required).

Applicants should have a demonstrated interest in archives (such as work, volunteering, internships, and/or coursework). Also important are attention to detail, good organizational and communication skills, flexibility, and a sense of humor.


Sample responsibilities include:

*Monitor the RAO blog and Facebook group for potential improvements, revisions and/or corrections, posts or comments requiring responses. The intern may also write news or other items for the RAO News blog or newsletter, and/or postings for the Facebook page.

* Assist the Webmaster as needed, particularly as SAA continues its transition to Drupal to support its online presence.

* Communicate with Steering Committee members regarding ongoing business, projects, concerns, etc.

* Participate in section projects, working groups, sub-committees, etc. as appropriate:

· National History Day,

· Reference-Processing Collaboration Group (the impact of MPLP upon users and reference archivists),

· 23 Things for Archivists (2.0/social media education for archivists),

· Teaching with Primary Resources.

To apply for the RAO Section internship, submit a resume and cover letter detailing your reasons for interest in the internship, including potential topics of interest, to RAO Chair Kathryn Otto (kathryn.otto AT uwrf.edu) by September 16, 2011.

Tuesday, June 14, 2011

"23 Things for Archivists" Now Open for Business!

This notice appeared in the twice-monthly "In the Loop" email message from SAA.
Please note - you can still sign up!

Would you like to explore and expand your knowledge of the Internet and social media? Are you wondering how archivists currently use Web 2.0 tools and how you might, too? The Reference, Access, and Outreach Section invites you to participate in its "23 Things for Archivists" Beginning program, which starts June 13, 2011. Participants will be introduced to and required to use blogs, wikis, photo and video sharing, social networking, and other tools. Mentors will monitor your blogs, comments made on "Things," and our Meebo chat to offer guidance. You will share your experiences and reflections with other participants via a blog you establish for that purpose. Click here to learn more. If you want to participate or volunteer in the program, e-mail kathryn.otto@uwrf.edu before June 13.

Wednesday, April 6, 2011

An Archivist's Review of The Immortal Life of Henrietta Lacks

Jeanne Swadosh

jennyswadosh@gmail.com


Whenever I read a book for pleasure, I keep my eyes open for references to archives and documentary materials, no matter how incidental to the plot. One of my motivations for doing this is to later use these examples to demonstrate to lay persons how much of the archivist’s work is hidden and not readily apparent in the daily grind of human activity.

I also want to analyze how our profession is perceived by others -- by those engaged in the creation and interpretation of texts, accumulating perceptions, and assimilating information into a portrait of the archivist or records manager and his or her function in society. It began as an exercise I conducted for outreach purposes, but I have increasingly found myself under the scrutiny of my own critical lens.

One nonfiction book published last year struck me because records are so integral to the stories told therein. While people who manage and provide access to historical records are often thanked on the acknowledgements pages of books involving a heavy research component, they do not always figure into the narrative arc of the story itself. The book, The Immortal Life of Henrietta Lacks (Crown, 2010) by science journalist Rebecca Skloot tells the story of a poor African American mother whose cancer cells spawned a medical revolution. It is also about Skloot’s arduous path collecting the information to construct that tale. The result leaves readers wondering about the nature of justice, how it applies to the dead, and where records and record keepers fit into this dialogue.

For readers unfamiliar with The Immortal Life of Henrietta Lacks, Henrietta Lacks died of cervical cancer at Johns Hopkins Medical Center in Baltimore, Maryland on October 4, 1951. She left behind a husband and five children, only one of whom was old enough to remember her later in his life. Another child, a daughter, later met a horrific death in an institutional facility. In addition to her immediate family, Henrietta Lacks was survived by relatives in rural Clover, Virginia who would carry her memory forward into the 21st century.
What makes Henrietta Lacks’s story unusual is another thing that remained in her absence: her cells. Medical researchers used Lacks’s cells for experimentation and much of what scientists know today about cancer can be traced to “HeLa” cells.

For the sake of diplomacy, let us say that there was poor communication between Henrietta Lacks’s family and the Johns Hopkins researchers who removed her tissue. When Skloot , who initially became curious about “HeLa” cells in a biology class, began contacting and interviewing the Lacks family for her book, she encountered individuals who were bitter, frightened and anguished by the events set in motion a half century ago. Some -- but by no means all -- of these feelings can be attributed to a lack of understanding about medical terminology. Skloot and Henrietta Lack’s surviving daughter, Deborah Lacks, begin researching what happened to Henrietta Lacks and Deborah’s deceased sister, Elsie, in an often emotionally, psychologically and physically grueling quest for discovery.

There was one question in particular I returned to repeatedly while reading The Immortal Life of Henrietta Lacks: how would I have helped Deborah Lacks if she had walked into my office or called me on the phone?

A profound distrust for institutions such as Johns Hopkins had been ingrained in the Lacks’s collective psyche through decades of badly handled interactions among medical personnel, hospital staff and a sham lawyer, combined with culturally-based assumptions, rooted in historical practice, about the medical establishment’s relationship to African Americans.

This situation was compounded by the fact that Deborah Lacks had no memory of her mother and, in a sense, Henrietta Lacks’s medical records serve as Deborah Lacks’ s only way of discovering anything tangible about a woman who bequeathed no written legacy or photographs to her children apart from a family Bible and a single snapshot. The documents in Henrietta Lacks’s medical file are no longer just a record of a transaction between patient and doctor for Henrietta’s daughter; they collectively become a surrogate for Henrietta Lacks herself. In one conversation with the author, Deborah Lacks says, “I don’t want nobody else to have them [her mother’s medical records]. Everybody in the world got her cells, only thing we got of our mother is just them records and her Bible” (284).

This attitude is made explicit when, having obtained a photograph of her deceased sister, Deborah Lacks asks Skloot to photograph all three of them “almost together” (one living human body, one photograph, and the approximate earth under which her mother’s body was interred) in the family burial ground. This may seem a bizarre request, but having worked in a cemetery exclusively serving economically disadvantaged communities, I can attest that photographs of grave markers are a frequently sought memento, especially when the decedent left no possessions to pass on to surviving family members.

I am no stranger to researchers with a deep emotional investment in research outcomes. In one institutional archive, I assisted patrons seeking documentation of their own or their family members’ childhoods in youth homes. My employing institution established and administered numerous residential facilities for orphans, children with behavioral issues, and young people whose families could not adequately provide for their physical and emotional development.

I recall one woman who had never conducted historical research. She wanted to research her husband’s childhood for him and their children who were now adults with children of their own. It was an intensive few days with many questions posed to me and many carefully composed answers in return. She never did find any record of her husband in the administrative files (thousands of children passed through these facilities and we did not possess individual case files), but the experience of doing research and examining records that may or may not have changed the course of her husband’s life was rewarding for her in and of itself. She left the reading room knowing I had done everything I possibly could for her, short of conjuring 60-year-old records out of thin air.

Did I spend far more time helping her than a typical academic researcher? Absolutely. Was this right? Not for a second would I reconsider the time and energy I expended on that prolonged reference interaction. The differences between this elderly woman and Deborah Lacks were (a) my researcher and her family are grateful for the care her husband received and have no suspicions regarding financial or ethical impropriety regarding his treatment and (b) she felt comfortable interacting with an archivist. She perceived that I was working toward the same goal and not obstructing her exhumation of the past.

Skloot describes a conversation with Deborah Lacks in which the two review Deborah’s research file. In explaining how she learned through reading a genealogy book the proper procedure for obtaining confidential records, Deborah Lacks declares, “They didn’t know who they was foolin’ with!” (281). It is unclear who the adversarial “they” is in Deborah’s assessment. It is possibly the records department of the Crownsville Hospital Center [http://en.wikipedia.org/wiki/Crownsville_Hospital_Center] where Henrietta Lacks’s eldest daughter and Deborah’s big sister, Elsie, died (in Deborah Lacks’s opinion, “murdered”).

In one of the most riveting (for the archivist or records manager reader at least) chapters, Skloot and Deborah Lacks visit the Crownsville Hospital Center seeking patient records. There in the former Hospital for the Negro Insane of Maryland they encounter two of the heroes of The Immortal Life of Henrietta Lacks, a hospital director who majored in history and was a former social worker, and an anonymous official who has diligently guarded Elsie Lacks’s privacy.
Paul Lurz, the director, has rescued selected patient records from a landfill. He compassionately prepares Deborah Lacks for what she may discover in the records closet where he has stashed away the only surviving documentary materials on seven decades of “treatment” for African American patients: “Sometimes learning can be just as painful as not knowing” (271). Indeed, what Deborah Lacks, Lurz, and Skloot learn together in the next few minutes is more terrible than any of them could have imagined.

Reading The Immortal Life of Henrietta Lacks reinforced for me how “equal” access is not what publicly-minded archives should be aiming for. Publicly-minded archivists should also concentrate on “equitable” access. I have seen this distinction made more frequently in public librarianship, where a diverse patron population forces librarians to realize that not all researchers who walk through their doors do so on equal ground.

Deborah Lacks had Skloot to help her decipher medical terminology and open administrative channels of communication. Most researchers do not approach the reference desk with a journalist in tow. Nor do most institutional records departments or archives employ professionals with the same convergence of skills and aptitude as Paul Lurz. To recognize inequalities in researchers’ educational attainment and to respond accordingly is a matter of justice. Recognizing historical injustices and how they affect contemporary information seeking behavior is equally vital.

Another matter of justice is the uniform protection afforded to records documenting vulnerable populations. Because I always read the endnotes, I learned that medical researchers have as recently as 2009 violated HIPAA laws regarding Henrietta Lacks’s patient records. Skloot provides an excellent, succinct overview of death and privacy rights as they pertain to the Lacks family. Privacy is never just about one individual, a case Skloot adroitly covers.

This discussion about justice needs to happen more openly and frequently in the archival community. Individuals who become either wards of the state or charitable institutions are regularly perceived as common property, be it their records or their grave markers or their likenesses. A dialogue that takes into account different cultural attitudes toward and definitions of privacy should be welcomed. Otherwise, archivists will continue to be the “they” -- oftentimes rightfully characterized -- of Deborah Lacks’s assessment.

Saturday, August 28, 2010

Annual Meeting - DC2010

Wow, where does the time go? It’s been two weeks since we wrapped things up at the DC2010 meeting, so it’s about time to share with everyone what happened at the annual section meeting.
First, a big thank you to all the members who attended the section meeting on Friday afternoon. The true value of the section comes from everyone adding their voice and participating. Because of that spirit of involvement, we had some great discussions, and we look forward to a productive year.

Following a warm welcome from our outgoing chair Amy Schindler, we were visited by Christie Peterson, a member of the program committee for the 2011 annual meeting in Chicago. Christie shared with the group the plans for the coming year and how to craft and submit your proposals for sessions. Please see the SAA website for the most up-to-date details. The deadline for submissions to the 2011 program committee is October 1; all those interested in submitting proposals to the RAO Steering Committee for possible endorsement should forward a copy of their proposals along to RAO chair Jim Gerencser by October 1 as well.

Next, Doris Malkmus shared information about the ongoing efforts of the National History Day Committee. This topic generated a healthy discussion about valuable resources, possible collaborators and other stakeholders, and personal experiences. The report of the committee is available at the SAA RAO website, and those interested in sharing their knowledge and ideas with the group are encouraged to contact Doris or co-chair Shawn Hayes.

Shannon Bowen-Maier then took the stage to update everyone on the work of the Reference and Processing Collaboration working group, which was created in response to the results of work done by the 2007 MPLP Task Force. The report of the working group is available at the SAA RAO website, and again, all those interested in sharing their ideas with the group are encouraged to contact Shannon or co-chair Dan Santamaria.

Information about the RAO Internship Program was next conveyed by Amy Schindler. Two RAO interns - Benjamin Bromley and Jessica Miller - were selected among the pool of candidates who applied last year. Receiving positive feedback from both Ben and Jessica on their experiences, as well as from the RAO Steering Committee about the value of the interns’ contributions, RAO will again be advertising for interns to participate in activities of the section this year. Expect an announcement on September 1.

Kate Theimer offered a report about the pilot 23 Things for Archivists project, which took place during the winter and early spring. A copy of the report can be found at the SAA RAO website. Comments from participants in the project were generally quite positive, and plans are underway for how best to offer this or a similar program in the future.

Jill Severn provided a quick update on the Skills Survey and encouraged everyone to take the time to fill out this survey in the coming weeks. She and Jessica Miller will be assessing the information they’ve gathered through the survey beginning in the fall.

Following brief remarks by Jim Gerencser, the section then split up into five discussion groups on the following topics: a) How do the R, the A, and the O relate to one another, as well as to other functions like description and acquisition?; b) What should the RAO Section be doing in the short and long term?; c) RAO: Headed for divorce, or stronger than ever?; d) How do we define “citizen archivist,” what is the role of the “citizen archivist,” and how do we work with them?; and, e) How can we develop skills for teaching undergraduates and other audiences about primary sources? After about 30 minutes of lively discussion, brief reports were shared regarding each group’s ideas. These reports will be shared on the RAO Blog in the coming days and weeks.

SAA Council Liaison Brenda Lawson shared information about the current activities of Council, particularly with regard to the proposed dues increase and other items that are up for vote at the annual business meeting.

Todd Kosmerick made an announcement about the availability of ARL SPEC Kit 317 on Special Collections Engagement.

Jennifer Schaffner shared some interesting initial findings from a survey conducted by RLG/OCLC Research. More detailed information about this survey will be forthcoming.

Nancy Melley made a pitch for everyone to have a look at the grants being offered by NHPRC and encouraged anyone interested to contact her or her NHPRC colleagues with questions about these programs.

The meeting ended with Amy Schindler passing the mantle of leadership – in this case, an 8-track tape of REO Speedwagon – to incoming chair Jim Gerencser, and Jim thanked Amy for her very active and successful year as chair of RAO.

Thursday, August 5, 2010

Agenda for 2010 RAO Meeting

The almost surely final agenda for the Reference, Access, and Outreach Section's (RAO) annual meeting on Friday, August 13th at 1pm is available on the section's SAA page. The major change is the addition of the small-group discussion topics and a call for suggestions either in advance in the comments section or at the meeting.

Discussion topics will include:

1. How do reference, access, and outreach relate? Further, how do they relate to their archival neighbors such as description and collection development?

2. What would you like to see the section doing in the short and long-term? Are there new initiatives, projects, or deliverables you believe the section should undertake?

3. RAO: Headed for divorce or stronger than ever? They've been together over 30 years! The Gore's have ended their relationship, should R, A, and O move on as well "following a process of long and careful consideration"?

4-5. Attendee choice(s). Taking inspiration from the THATCamp movement, and since we won't have another THATCamp Austin 2009 organized to coincide with this year's meeting, we're taking suggestions for small-group discussion topics. How this will work: To propose a topic in advance, suggest a discussion topic in the comments here by 11pm on Thursday, August 12th. Discussion topic suggestions will also be accepted at the meeting when anyone who has an area or topic of interest will have 1 minute to suggest a topic for discussion. After all suggestions are shared, the room will vote and the 1-2 discussion topics with the most support will break out for discussion groups of their own (along with #1-3 above). The only topical requirement is that your suggestion should relate to reference, access, and/or outreach in some way. Want to talk further about an interesting session from earlier in the meeting or begin brainstorming for a future session proposal? This is another place to have those conversations. We're looking forward to your suggestions!

Visit the RAO News blog for background on the 2010 discussion groups or to get a sense of the discussions at RAO's 2009 meeting when the topics were mission, MPLP, NHD, metrics/user studies, Web 2.0, and advocacy. Each discussion group will briefly report to the larger group and fuller notes will be shared after the meeting.


Tuesday, August 3, 2010

Reference/Processing Collaboration Group Reports

You may have read about the work of the Reference/Processing Collaboration Group in recent section newsletters and discussion list posts. As co-chair of the group, I thought I would provide some context for why we exist and what we want to accomplish. The group was formed in 2007 as the MPLP Task Force and charged itself with exploring the impacts of basic/lite/customized/minimal processing, or MPLP, on public services in archives and special collections. We wanted to know if archivists whose repositories who were engaged in these practices had seen their reference traffic change in volume or character. We began by searching for online resources and by conducting a small survey of RAO members in 2008. The results were quite enlightening and encouraged us to continue to explore the topic. One of the main action items that emerged from the survey was the creation of a best practices guide for MPLP.

After much administrative wrangling and the exploration of a variety of publication options, the group emerged last winter in the form in which it currently exists. Our final goal is to produce an interactive, web-based resource that will help archivists understand not just the "nuts and bolts" of how to apply MPLP, but its theoretical principles and implications as well. We want to provide a forum for discussion as well as a source for a range of ideas about the application of MPLP to a variety of archival functions, its utility in various repository types, and the contributions that MPLP has made to archivists and archivy.

To hear more detailed reports about what we've been up to, attend the section meetings for Manuscript Repositories, College and University Archives, Description, or RAO at SAA's annual meeting in Washington, DC. A representative from our group, Jill Severn, will also be presenting a report during the Congressional Papers Roundtable meeting. If you aren't able to make it to Washington, check the RAO web site here for online version of the report. We look forward to hearing your perspectives and feedback about the direction of the project.

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